Information Technology Department

IT Service Catalog



Accessing Campus Computers Remotely

Accounts Management for BlueNet Account and Office 365/CCSU Email Accounts and Passwords

Admissions Visual Reporting (AVR)

Adobe Creative Cloud Alternative Apps

Adobe Software

Anti-Plagiarism Software (SafeAssign)

Audio and Video Off-Air Recording

Banner Admin Pages (formerly Banner - Internet Native Banner)

Banner and Related ERP Systems

Blackboard (Bb Learn)

Blackboard Enrollment Request

Blackboard Learn Merge Request

BLUE TV (Cable TV)

BlueNet Account and Passwords

BlueTrack Tracking Tool


Career Resources


Center for Teaching & Innovation (CTI - formerly known as IDTRC)


Chromebook Loan Program - Student Center

Class Management Software (LanSchool)

Computer and Technology-Related Purchases

Computer Classrooms and Labs

Computers - For Faculty and Staff

Conference Calls

Copy Center Submissions using PaperCut


CORE-CT Self Service Time Entry

CoursEval Student Opinion Surveys

Crestron AirMedia

Cylance Protect Anti-Virus

Data Privilege

Digital Fax Service (XM Faxing)

Doceri (software that allows iPad or tablet to control instructor workstation)

Downloads (Software)

Duplication Services - Media

E-Bill System

Eduroam Wireless

Electronic Test Scoring and Student Opinion Survey Scanning (Scantron)

Email - Faculty & Staff

Email - Students

Emergency Notification System (ENS)

Engineering-Technical Services

ERPortal (Facilities Management Request Form)

Exam Creation/Management Software (Respondus)

Graphic Design Services


Help Desk

HyFlex Classrooms

Hyland OnBase (formerly ImageNow/WebNow)

Hyperion Interactive Reporting

Hyperion Workspace

Jabber - Using office phone from off-campus

Jamf Client for CCSU-owned Macs

Kaltura MediaSpace

Library Systems

Listserv (email distribution)

MacOS Catalina for CCSU-Owned Apple Computers

Maple Software

Mathematica Software

Mathematical and Statistical Software

MATLAB Software


Media Center

Media Equipment Loans

Media Equipment Purchasing

Medicat Client Portal

Microsoft Azure Dev Tools (formerly Microsoft Imagine/DreamSpark)

Microsoft Bookings

Microsoft Forms

Microsoft Software

Microsoft Teams

Minitab Software

Modeler Software (IBM SPSS)

Multi-Factor Authentication (MFA or Two Factor/2-Step Authentication)

Multimedia Development Assistance

New Employee - Supervisor Information

Office Supplies Purchasing


OU Campus - Web Editing

P Drive and T Drive Netshares for Files Containing PII

Parking Decal Request Application

PC Classroom in the Student Technology Center

Personally Identifiable Information (PII)

Printers (Network)

Project Proposal Process

Prospects Management System (PMS)

Remote Application Server (Citrix)

Residence Hall Computer Labs

Residence Hall Network (ResNet)

Residence Life Cinema (Channel 23.2 and Streaming Service)

SAS OnDemand for Academics

Scanning Documents with Optical Character Recognition (OCR)

Secure Enclave (Secure Apps)


Self-Paced Training - Microsoft Office

Showtime Anytime

SigmaPlot Software

Smart Boards

Software for Personally Owned Computers (Adobe, Microsoft Windows 10, SPSS, Minitab, etc.)

Spam, Phishing, and Malware Emails

Special BlueNet Accounts (Vendors/Volunteers/Unpaid or Guests)

SPSS Software

Streaming Media & On-Demand Video

Student Center

Student Loaner Laptops (CARES)

Student Response System (SRS) - TurningPoint

Student Web Pages


TechCentral (formerly known as MW Student Technology Center)

Telephone Services


Travel Manager - Concur

Vance Academic Center (RVAC) Computer Lounge

Video Production and Editing


Walk-In Support - visit TechCentral in Marcus White

Web Conferencing (WebEx)

Web Editing

WebCentral-Banner Web

Wireless Network

Zoom Information