Information Technology Department

IT Service Catalog


Faculty Services

Accessing Campus Computers Remotely

Accounts Management for BlueNet Account and Office 365/CCSU Email Accounts and Passwords

Admissions Visual Reporting (AVR)

Adobe Creative Cloud Alternative Apps

Adobe Software

Anti-Plagiarism Software (SafeAssign)

Audio and Video Off-Air Recording

Banner Admin Pages (formerly Banner - Internet Native Banner)

Banner and Related ERP Systems

Blackboard (Bb Learn)

Blackboard Enrollment Request

Blackboard Learn Merge Request

BLUE TV (Cable TV)

BlueNet Account and Passwords




Center for Teaching & Innovation (CTI - formerly known as IDTRC)


Class Management Software (LanSchool)

Computer and Technology-Related Purchases

Computer Classrooms and Labs

Computers - For Faculty and Staff

Conference Calls

Copy Center Submissions using PaperCut


CORE-CT Self Service Time Entry

CoursEval Student Opinion Surveys

Cylance Protect Anti-Virus

Data Privilege

Digital Fax Service (XM Faxing)

Doceri (software that allows iPad or tablet to control instructor workstation)

Downloads (Software)

Duplication Services - Media

Eduroam Wireless

Electronic Test Scoring and Student Opinion Survey Scanning (Scantron)

Email - Faculty & Staff

Emergency Notification System (ENS)

Engineering-Technical Services

ERPortal (Facilities Management Request Form)

Exam Creation/Management Software (Respondus)

Graphic Design Services

Help Desk

HyFlex Classrooms

Hyland On-Base

Hyperion Interactive Reporting

Hyperion Workspace

ImageNow (Document Scanning and Storage Software)

Jabber - Using office phone from off-campus

Kaltura MediaSpace

Library Systems

Listserv (email distribution)

MacOS Catalina for CCSU-Owned Apple Computers

Maple Software

Marcus White Student Technology Center

Mathematica Software

Mathematical and Statistical Software

MATLAB Software

Media Center

Media Equipment Loans

Media Equipment Purchasing

Medicat Client Portal

Microsoft Azure Dev Tools (formerly Microsoft Imagine/DreamSpark)

Microsoft Bookings

Microsoft Forms

Microsoft Software

Microsoft Teams

Minitab Software

Mobile/Wireless Printing for Faculty & Staff

Modeler Software (IBM SPSS)

Multi-Factor Authentication (MFA or Two Factor/2-Step Authentication)

Multimedia Development Assistance

New Employee - Supervisor Information

Office Supplies Purchasing

One-on-One Software Training for Students


OU Campus - Web Editing

P Drive and T Drive Netshares for Files Containing PII

Parking Decal Request Application

PC Classroom in the Student Technology Center

Personally Identifiable Information (PII)

Printers (Network)

Project Proposal Process

Prospects Management System (PMS)

Remote Application Server (Citrix)

Residence Life Cinema (Channel 23.2 and Streaming Service)

SAS OnDemand for Academics

Scanning Documents with Optical Character Recognition (OCR)

Secure Enclave


Self-Paced Training - Microsoft Office

SigmaPlot Software

Smart Boards

Software for Personally Owned Computers (Adobe, Microsoft Windows 10, SPSS, Minitab, etc.)

Spam, Phishing, and Malware Emails

Special BlueNet Accounts (Vendors/Volunteers/Unpaid or Guests)

SPSS Software

Streaming Media & On-Demand Video

Student Center

Student Response System (SRS) - TurningPoint


Telephone Services


Travel Manager - Concur

Vance Academic Center (RVAC) Computer Lounge

Video Production and Editing


Walk-In Support By Appointment Only (Fall 2021)

Web Conferencing (WebEx)

Web Editing

WebCentral-Banner Web

WebNow (Document Management Software)

Wireless Network

Zoom Information