Information Technology Department

IT Service Catalog


Staff Services

Accounts Management for BlueNet Account and Office 365/CCSU Email Accounts and Passwords

Admissions Visual Reporting (AVR)

Adobe Software

Audio and Video Off-Air Recording

Banner Admin Pages (formerly Banner - Internet Native Banner)

Banner and Related ERP Systems

Blackboard (Bb Learn)

BLUE TV (Cable TV)

BlueNet Account and Passwords



CCSU Technology Training Opportunities Calendar



Computer and Technology-Related Purchases

Computer Classrooms and Labs

Computers - For Faculty and Staff

Conference Calls

Copy Center Online


CORE-CT Self Service Time Entry

CoursEval Student Opinion Surveys

Cylance Protect Anti-Virus

Downloads (Software)

Duplication Services - Media

Eduroam Wireless

Email - Faculty & Staff

Emergency Notification System (ENS)

Engineering-Technical Services

ERPortal (Facilities Management Request Form)

Exam Creation/Management Software (Respondus)

Graphic Design Services

Help Desk

HyFlex Classrooms

Hyperion Interactive Reporting

Hyperion Workspace

ImageNow (Document Scanning and Storage Software)

Instructional Design and Technology Resource Center (IDTRC)

Jabber - Using office phone from off-campus

Kaltura MediaSpace

Library Systems

Listserv (email distribution)

Mail Scanning

Maple Software

Marcus White Student Technology Center

Mathematica Software

Mathematical and Statistical Software

MATLAB Software

Media Center

Media Equipment Loans

Media Equipment Purchasing

Microsoft Azure Dev Tools (formerly Microsoft Imagine/DreamSpark)

Microsoft Bookings

Microsoft Forms

Microsoft Software

Microsoft Teams

Minitab Software

Mobile/Wireless Printing for Faculty & Staff

Modeler Software (IBM SPSS)

Multi-Factor Authentication (MFA or Two Factor/2-Step Authentication)

Multimedia Development Assistance

New Employee - Supervisor Information

Office 365 Hosted Email

Office Supplies Purchasing

One-on-One Software Training for Students


OU Campus - Web Editing

P Drive Netshare for Storing Files Containing PII

PC Classroom in the Student Technology Center

Personally Identifiable Information (PII)

Printers (Network)

Project Proposal Process

Prospects Management System (PMS)

Public Computer Kiosks

Remote Application Server (Citrix)

Residence Life Cinema (Channel 23.2 and Streaming Service)

Scanning Documents with Optical Character Recognition (OCR)

Secure Enclave


Self-Paced Training - Microsoft Office

SigmaPlot Software

Smart Boards

Software for Personally Owned Computers (Adobe, Microsoft Windows 10, SPSS, Minitab, etc.)

Spam, Phishing, and Malware Emails

Special BlueNet Accounts (Vendors/Volunteers/Unpaid or Guests)

Spirion (formerly Identity Finder)

Spirion (formerly Identity Finder) Confirmation System

SPSS Software

Streaming Media & On-Demand Video

Student Center


Walk-In Support

Web Conferencing (WebEx)

Web Editing

WebCentral-Banner Web

WebNow (Document Management Software)

Wireless Network