860-832-1720 techsupport@ccsu.edu
Hours
Accessing Campus Computers RemotelyAccounts Management for BlueNet Account and Office 365/CCSU Email Accounts and PasswordsAdmissions Visual Reporting (AVR)Adobe Creative Cloud Alternative AppsAdobe SoftwareAnti-Plagiarism Software (SafeAssign)Audio and Video Off-Air RecordingBanner Admin Pages (formerly Banner - Internet Native Banner)Banner and Related ERP SystemsBlackboard (Bb Learn)Blackboard Enrollment RequestBlackboard Learn Merge RequestBLUE TV (Cable TV)BlueNet Account and PasswordsBlueSwipeBookstoreCareer ResourcesCCSU TVCenter for Teaching & Innovation (CTI - formerly known as IDTRC)CentralPipelineChromebook Loan Program - Student CenterClass Management Software (LanSchool)Computer and Technology-Related PurchasesComputer Classrooms and LabsComputers - For Faculty and StaffConference CallsCopy Center OnlineCopyrightCORE-CT Self Service Time EntryCoursEval Student Opinion SurveysCylance Protect Anti-VirusData PrivilegeDigital Fax Service (XM Faxing)Doceri (software that allows iPad or tablet to control instructor workstation)Downloads (Software)Duplication Services - MediaE-Bill SystemEduroam WirelessElectronic Test Scoring and Student Opinion Survey Scanning (Scantron)Email - Faculty & StaffEmail - StudentsEmergency Notification System (ENS)Engineering-Technical ServicesERPortal (Facilities Management Request Form)Exam Creation/Management Software (Respondus)Graphic Design ServicesHBO MAXHelp DeskHyFlex ClassroomsHyland On-BaseHyperion Interactive ReportingHyperion WorkspaceImageNow (Document Scanning and Storage Software)Jabber - Using office phone from off-campusJamf Client for CCSU-owned MacsKaltura MediaSpaceLibrary SystemsListserv (email distribution)MacOS Catalina for CCSU-Owned Apple ComputersMaple SoftwareMarcus White Student Technology CenterMathematica SoftwareMathematical and Statistical SoftwareMATLAB SoftwareMAX GOMedia CenterMedia Equipment LoansMedia Equipment PurchasingMedicat Client PortalMicrosoft Azure Dev Tools (formerly Microsoft Imagine/DreamSpark)Microsoft BookingsMicrosoft FormsMicrosoft SoftwareMicrosoft TeamsMinitab SoftwareMobile/Wireless Printing for Faculty & StaffMobile/Wireless Printing for StudentsModeler Software (IBM SPSS)Multi-Factor Authentication (MFA or Two Factor/2-Step Authentication)Multimedia Development AssistanceNew Employee - Supervisor InformationOffice Supplies PurchasingOne-on-One Software Training for StudentsOneDriveOU Campus - Web EditingP Drive and T Drive Netshares for Files Containing PIIParking Decal Request ApplicationPC Classroom in the Student Technology CenterPersonally Identifiable Information (PII)Printers (Network)Project Proposal ProcessProspects Management System (PMS)Remote Application Server (Citrix)Residence Hall Computer LabsResidence Hall Network (ResNet)Residence Life Cinema (Channel 23.2 and Streaming Service)SAS OnDemand for AcademicsScanning Documents with Optical Character Recognition (OCR)Secure EnclaveSelectSurvey.NETSelf-Paced Training - Microsoft OfficeShowtime AnytimeSigmaPlot SoftwareSmart BoardsSoftware for Personally Owned Computers (Adobe, Microsoft Windows 10, SPSS, Minitab, etc.)Spam, Phishing, and Malware EmailsSpecial BlueNet Accounts (Vendors/Volunteers/Unpaid or Guests)SPSS SoftwareStreaming Media & On-Demand VideoStudent CenterStudent Loaner Laptops (CARES)Student Response System (SRS) - TurningPointStudent Web PagesTaskstreamTelephone ServicesToday@CCSUTravel Manager - ConcurVance Academic Center (RVAC) Computer LoungeVideo Production and EditingVoicemailWalk-In Support By Appointment Only (Fall 2021)Web Conferencing (WebEx)Web EditingWebCentral-Banner WebWebNow (Document Management Software)Wireless NetworkWireless Printing in MW Student Technology Center, Library, and Student CenterZoom Information
Conference Calls
Digital Fax Service (XM Faxing)
Emergency Notification System (ENS)
Jabber - Using office phone from off-campus
Telephone Services
Voicemail
Web Conferencing (WebEx)
