ERPortal is a web-based system used to enter routine, non-emergency work requests for the Facilities Management Department.

How to Access:

On-campus connected to the wired network:

Click here to access ERPortal, log in with 8-digit number found on your Blue Chip ID card and password provided to you.

On-campus connected to the wireless network or off-campus:

Log into Citrix at https://apps.ccsu.edu. Open the Administrative Applications folder, then open IE-ERPortalWorkorders. Log in with 8-digit number found on your Blue Chip ID card and password provided to you.

How to Request:

Contact the ERPortal contact in your department. This is the usually the department secretary.

Service Availability:

• 24/7

Exceptions:

• Sunday 12am to 12pm, System maintenance, may impact the availability of this service.

Additional Information:

For EMERGENCY work requests, please call 860-832-2301, Facilities Management.