Information Technology Department

IT Service Catalog

Menu

Back to Services

Digital Fax Service (XM Faxing)

XM Faxing is a digital fax service that allows you to send and receive fax documents electronically. All fax numbers on campus are set up for this service. If your department is one that handles personally identifiable information (PII), then faxing is set up in Secure Apps. Otherwise, faxing is set up in the Remote Application Server. 

How to Access:

XM Faxing in Secure Apps (for faxes that may contain PII)

XM Faxing in the Remote Application Server (for faxes that do not contain PII)

How to Request:

Department fax numbers are set up by default. If you find that you do not have access to the XM Fax service using the instructions above, then email techsupport@ccsu.edu with your request to have your fax set up and include your fax number. 

Service Availability:

 24/7

Additional Information:

  •  When your department receives a fax, an email notication is sent from XMedius Cloud.