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Telephone Services

Telecommunications provides individual telephone service to all full-time faculty and administrative staff. Various types of telephone sets are provided based on the functional requirements of a position. A wide variety of services such as voicemail and conference calls are also available.

How to Access:

NA

How to Request:

New telephone service or changes to existing service, may be requested using one of the online forms below.

  1. Go to www.ccsu.edu/it and click on Service and Equipment Requests. 
  2. Login with email address and password.
  3. Search for the request form name from the list below.
  4. Complete the form; click Review & Submit; confirm the information and click Submit.

Install Data Drop (New Wiring)

New Telephone Service

Change Existing Telephone Service

Disconnect Telephone Service

Add/Remove Telephone Pickup Group

Adjunct Faculty Voicemail

Service Availability:

  • 24/7

Additional Information:

  • All telephone, voice mail, or line problems should be reported to the CCSU IT Help Desk.
  • If your phone is stolen or vandalized, report it to the CCSU IT Help Desk and the Campus Police. A charge will apply for replacement of stolen or vandalized telephones.
  • As of summer 2016, we have converted to a Cisco VoIP (voice over IP) phone system. Visit the VoIP Information web page for details and instructions.
  • For answers to frequently asked questions, click here.
  • For additional information, please visit our About Telecommunications webpage.